Privacy Policy

Qayadat Play is a Video on Demand (VOD) streaming application that provides access to movies, TV series, and other video content. This Privacy Policy explains how we collect, use, share, and protect your information in compliance with Google Play Store Developer Program Policies and iOS App Store Review Guidelines as of March 2026.

1. Information We Collect

1.1 Personal Information

• Email Address: When you create an account, we collect your email address for authentication and communication purposes
• Name: Your display name for personalization
• Payment Information: Processed through secure third-party payment processors (Google Play Billing, Apple In-App Purchase). We do not store credit card details

1.2 Device Information

• Device Identifier: A unique device ID generated using Android ID or iOS identifierForVendor for device limit enforcement
• Device Model and Brand: For compatibility and optimization purposes
• Operating System: Android/iOS version information
• App Version: To ensure compatibility and provide updates

1.3 Usage Information

• Content Viewing History: Movies and series you watch to provide personalized recommendations
• Search Queries: To improve search functionality
• Watch Time: To understand content preferences
• Download Information: For offline content management

1.4 Technical Information

• IP Address: For content delivery optimization and geo-restriction compliance
• Network Information: Connection status and type for adaptive streaming
• Crash Reports: To identify and fix technical issues
• Performance Metrics: To optimize app performance

2. How We Use Your Information

Data Type	Purpose	Legal Basis
Email, Name	Account management, authentication, customer support	Contractual necessity
Payment Information	Subscription billing, in-app purchases	Contractual necessity
Device Information	Device limit enforcement, compatibility, security	Legitimate interest
Usage Information	Personalization, recommendations, service improvement	Legitimate interest
Technical Information	Service delivery, security, legal compliance	Legitimate interest

3. Data Sharing and Third Parties

3.1 We Do Not Sell Your Personal Data

We explicitly commit to not selling your personal and sensitive user data to any third parties, as required by Google Play Developer Program Policies.

3.2 Third-Party Services

• Firebase (Google): For push notifications, analytics, and crash reporting
• Google Mobile Ads: For displaying advertisements (only in free tier)
• Payment Processors: Google Play Billing and Apple In-App Purchase for subscription management
• Content Delivery Networks: For optimized video streaming

3.3 Legal Requirements

We may share your information when required by law, court order, or government request, or to protect our rights, property, or safety.

4. Data Security

• Encryption: All data transmission uses HTTPS with modern cryptography
• Secure Storage: Personal data is stored using secure encryption methods
• Access Control: Strict access controls limit employee access to user data
• Security Monitoring: Regular security audits and vulnerability assessments
• Screen Security: App includes screenshot/recording prevention on sensitive screens

5. Data Retention and Automatic Deletion

5.1 Automatic Deletion System

Our app implements an automatic data deletion system to ensure data is not retained longer than necessary:

• Usage Analytics Data: Automatically deleted after 12 months
• Technical Logs: Automatically deleted after 6 months
• Search History: Automatically deleted after 3 months
• Temporary Cache Data: Automatically deleted within 30 days
• Failed Payment Records: Automatically deleted after 90 days
• Error Reports: Automatically deleted after 60 days

5.2 Manual Data Retention

• Account Data: Retained while your account is active
• Watch History: Retained for 24 months for service improvement
• Download Records: Retained until content is removed from device
• Deleted Accounts: Personal data is deleted within 30 days of account deletion

5.3 Deletion Process

When data is automatically deleted:

• Data is permanently removed from our active databases
• Backups are updated to remove deleted data within 7 days
• Deletion logs are maintained for 30 days for audit purposes
• No recovery is possible once data is automatically deleted

6. Your Rights and Choices

6.1 Access and Correction

• View and update your profile information in the app
• Export your personal data upon request
• Correct inaccurate personal information

6.2 Data Deletion

• Delete your account and associated data from the app
• Request data deletion via support channels
• Clear watch history and preferences

6.3 Communication Preferences

• Opt-out of marketing communications
• Manage push notification preferences
• Control email notification settings

7. Children's Privacy

Qayadat Play is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the updated policy in the app
• Sending an email notification for significant changes
• In-app notifications for material updates

10. Contact Information